How do I complain about a wrong settlement on Mostbet?
If you think a bet was settled wrongly on Mostbet, you should contact support and request a recheck.
Do this:
- Collect details: note bet ID, event name, stake, odds, result, and the time it was settled. Take screenshots if possible.
- Check rules: quickly review the relevant sports or casino rules in the Mostbet “Rules” or “Terms” section to be sure there is really a mistake.
- Contact support:
- Open Live Chat on the website/app, or
- Email support (from your registered email) with all details and screenshots.
- Explain clearly: write that you are complaining about a wrong settlement, say what you expected and what you received.
- Wait for review: support will check official results and system logs, then correct the settlement or explain the decision.
Tip: Always submit your complaint as soon as you notice the issue for faster resolution.
